Cookie Policy

This Cookie Policy explains how AXENT GRUPPE PTE. LTD. (“we”, “us”, or “our”) uses cookies and similar tracking protocols when you visit our website, www.urbandeskpad.com (the “Site”). As a registered Singapore corporation (Registration Number: 201711022K) distributing products to consumers within the European region, we are committed to maintaining data processing standards that respect your choices and fulfill international regulatory expectations.

1. What Are Cookies?

Cookies are small text files containing unique identifiers that are transferred to your browser or device when you interact with our website. They enable the online interface to remember your actions, support basic purchasing mechanisms, and assist us in maintaining operational stability.

2. Cookie Consent Framework & Your Choices

In strict accordance with European electronic privacy legislation (including the EU Cookie Directive and GDPR), we implement a comprehensive consent-first framework:

  • Strictly Necessary Cookies: These are activated automatically upon your entry to the Site to allow basic features, such as maintaining items in your shopping basket and navigating through the checkout sequence.
  • Non-Essential Cookies: Any cookies related to analytics, preferential adjustments, or functional enhancements are strictly restricted by default. AXENT GRUPPE PTE. LTD. will only deploy non-essential cookies on your device if you explicitly grant permission by clicking the “Accept” button on our visible Cookie Banner. You retain the absolute freedom of choice to reject or manage these options at any time.

3. Third-Party Cookies (Financial Infrastructure)

To maintain transactional integrity and facilitate correct checkout functions, our website integrates specific third-party components.

  • Stripe Data Processing: Our processing infrastructure provider, Stripe, deploys operational and analytical cookies on our checkout interfaces. These cookies are utilized strictly under Stripe’s operational frameworks for corporate fraud detection, anti-money laundering compliance, transaction verification, and checking the stability of the payment interface. These files do not store raw credit card details on our domain.

4. Duration & Retention Thresholds

The cookies deployed via our Site are structured within distinct retention limits to ensure alignment with Singapore and European data minimisation standards:

  • Session Cookies: These temporary files are designed to facilitate your active browsing experience and expire automatically the moment you close your web browser or terminate your session.
  • Persistent Cookies: These files remain on your device for a pre-defined duration to recognize returning visitors or remember your preference selections. In compliance with European standards, the maximum retention lifecycle for persistent files on our Site is restricted to 12 months, after which they are systematically deleted or require renewed user confirmation.

5. Managing Your Settings

Beyond our built-in consent banner, you can modify your choices by adjusting the parameters within your internet browser settings. Most modern browsers allow you to block third-party tracking, delete existing histories, or refuse cookies completely. Please note that restricting strictly necessary files may limit certain functionalities of our checkout process.

6. Corporate Identity & Contact Details

For further clarification regarding our data utilization frameworks, cookies, or corporate governance, please address your communication to our dedicated team. We handle inquiries within a 24 to 48-hour response window.

  • Brand Name: urbandeskpad
  • Corporate Entity: AXENT GRUPPE PTE. LTD.
  • Company Registration Number: 201711022K
  • Registered Office Address: 143 Cecil Street, #03-01, GB Building, Singapore 069542
  • Official Telephone: +65 65891494
  • Official Email: mouse@urbandeskpad.com
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